Hotel Hermitage Amsterdam

Location perfect staff where so friendly and the day we where leaving we checked out 11am then hotel staff looked after our bags as our flight wasn't until 9pm so they let us come and go use all kitchen facilities free coffee tea etc then nice clean toilet shower room to get changed freshened up before leaving for Airport. Staff made a effort to speak with us to very nice people.

It was in a great location, the staff were all extremely helpful, it is walking distance from most places such as supermarkets or museums. It felt like a really safe area and everyone was friendly. The room itself was very spatious and had nice open windows and a desk and couch which was handy for work. Everything you could want.

This is a lovely little place and very central to most amenities. The staff were very approachable and pleasant. They made us feel welcome and accommodated us the best way they could. They had good suitcase storage and this was perfect to be able to leave the cases there and explore the city before checkin. There was a kettle in the room but, we were also told we could get tea and coffee from the dining room free of charge too. However, one member of staff wasn’t aware that guests were allowed tea and coffee from the dining room and he wanted to charge me. This was resolved quickly but, it did make me feel awkward about getting another drink from there. not a major issue and it hasn’t put me off going back. The rooms are comfortable and clean which is the main thing.

The location was fantastic, just a few steps away from the Amsterdam Museum and H'ART Museum. I was on the fourth floor, though the steps were quite steep (and there was no elevator), I regularly walk so it wasn't a problem for me. The view of the canal outside was lovely. The heating worked fantastically in my room (which is a big plus for me since I get chronically cold). The staff were very helpful, and the price was amazing considering I booked it for over 3 nights only a day before arriving. The room I had was perfect for one person.

The hotel is located on a quiet street just next to a small canal and the Amstel River. It's close to the metro station and completely walkable to the Amsterdam Center. They cleaned the room every day, and the whole hotel was very clean. Our room had a view of the canal, and only on the 2nd floor so not a lot of climbing ( there is no elevator).